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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. 

Privacy Policy - the basics

Effective Date: 04/01/2026

Spotless.nyc (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spotless.nyc or use our services.

By using our website or services, you agree to this Privacy Policy.

​

1. INFORMATION WE COLLECT

We may collect the following categories of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Service address

b. Service Information

  • Property details (size, type, condition)

  • Cleaning preferences

  • Special instructions

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and manage cleaning services

  • Process payments and send invoices

  • Communicate about bookings and updates

  • Prevent fraud and ensure security

  • Send marketing communications (you can opt out anytime)

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your data with:

a. Cleaning Professionals

  • To fulfill your booked services

c. Legal Requirements

We may disclose information if required by law, including:

  • Court orders

  • Government requests

  • Legal claims

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve performance

You can disable cookies through your browser settings, but some features may not function properly.

5. DATA RETENTION

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent for marketing

To exercise your rights, contact us at: [Insert Email]

8. NEW YORK & U.S. PRIVACY RIGHTS

If you are a U.S. resident:

  • You may request details about the data we collect and how it is used

  • You may request deletion of your personal data (subject to legal obligations)

We will not discriminate against you for exercising your privacy rights.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18.

We do not knowingly collect data from children.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

13. CONTACT US

Spotless.nyc
Email: booking@spotless.nyc
Phone: (646) 466-7374
Website: www.spotless.nyc

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